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Innovative uses of Analytics in Telecom
Telecom operators are discovering innovative uses of business intelligence, driven by the need to extract more intelligence out of their business data—to drive more competitive offerings and to improve profit margins through newer revenue streams.
Topics: Business Intelligence, Analytics
by R. Venkateswaran | 0 comments
8 CRM Uses for Text Analytics
Dr. David Bean outlines eight ways companies employ text analytics technology to garner important customer insights that grow customer relationships.
Topics: Analytics, CRM, Text Analytics
by David Bean | 0 comments