Malcolm Hopkins, VP Corporate Services for St. Thomas Elgin General Hospital

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Malcolm Hopkins, VP Corporate Services for St. Thomas Elgin General Hospital

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Originally published 12 November 2009

Overview

STEGH solved major financial difficulties with a performance management solution that entailed 50 projects over 30 departments. Malcolm believes that picking the right metrics and having top-down visionary sponsorship are two keys to success.

SOURCE: Malcolm Hopkins, VP Corporate Services for St. Thomas Elgin General Hospital

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