White Papers

Displaying 1–15 (of 633)

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Title Date
Unleash the Power of Your Physical Storage Summary
 This white paper focuses the challenges faced by IT organizations that have adopted server virtualization but have not virtualized their storage infrastructure. It then shows how new flexible solutions like the EVA Cluster can be used to unleash the power of your physical storage.
sponsored by: Hewlett-Packard Company 		09-02-2010
Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit Summary
 Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth.
sponsored by: SAP America, Inc. 		09-02-2010
Customer Value Enhancement: Linking Strategy & Operations for Better Loyalty and Margins Summary
 CVE is a predictive, adaptive approach to linking front and back office functions through the prism of advanced business intelligence and analytics. Read this paper to learn how to link strategy and operations with CVE for better customer loyalty and margins.
sponsored by: SAP America, Inc. 		09-02-2010
Delivering Efficient After-Sales Service in IM&C Companies: Superior Service Operations for Profitable Growth Summary
 This paper discusses how integrated software and services from SAP can help you streamline and align key operations in service sales, service marketing, customer support, contract management, field service, and installed-base management. Read on to learn how to deliver efficient after-sales services.
sponsored by: SAP America, Inc. 		09-02-2010
Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements Summary
 By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.
sponsored by: SAP America, Inc. 		09-02-2010
Chasing the Mobile Desktop: How to Tame your Distributed Desktop Environment Summary
 This white paper surveys existing and emerging approaches to desktop management in the enterprise, covering both traditional systems management methods, as well as newer desktop virtualization technologies. We will discuss their advantages and shortcomings of each approach.
sponsored by: Wanova, Inc. 		09-02-2010
FMC Technologies: Gaining Greater Insight into Sales Forecast Data with SAP® CRM Summary
 FMC Technologies Inc. of Houston is a leader in oil and gas equipment service. This case study describes how by replacing Siebel software with the SAP CRM application, the company integrated and centralized its forecasting data, enabling managers to make better and faster decisions about supply chain capacity.
sponsored by: SAP America, Inc. 		09-02-2010
Powering Marketing Success Summary
 The SAP CRM application allows organizations to do more with less. Read this paper to learn how the application enables you to make the most of your marketing resources, increase marketing accountability, and execute successful marketing initiatives to increase long-term, profitable customer relationships.
sponsored by: SAP America, Inc. 		09-02-2010
New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications Summary
 To be successful, companies must work with their software vendors to incorporate advanced technologies into their e-commerce and e-service platforms for improving ease of use, such as RIAs. Read on to learn more about how to reach new markets and gain fresh insights into customer needs through data-based analyses of web interactions.
sponsored by: SAP America, Inc. 		09-02-2010
Partner Channel Management: Build Stronger Partnerships for Stronger Profits Summary
 This paper explores how the SAP CRM application helps you leverage your partner relationships and empower channel partners so they can better market to, sell to, and provide service to your end customers. Continue reading to learn how you can have a more profitable partner channel network – and a more profitable company.
sponsored by: SAP America, Inc. 		09-02-2010
Enterprise iPhone, BlackBerry and Android Management the ITSM Way Summary
 iPhone/iPad, BlackBerry and Android smartphones, and the apps that run on them, are transforming how, where and when business gets done. But the incredible growth in enterprise-connected mobile devices and applications has made the typical piecemeal approach to mobility support unacceptable.
sponsored by: BoxTone 		09-01-2010
E-Book: How to Set Up and Manage a Successful Business Analytics Program Summary
 This e-book includes how-to advice on creating an analytics culture, setting up an analytics team and preparing for an installation of analytics software. In addition, get tips and strategies for building up an organization‘s analytics skill set and supporting analytics professionals.
sponsored by: SAS Institute Inc. 		09-01-2010
Postgres Plus 8.4 vs. MySQL 5.5: Feature Comparison and Commentary Summary
 This paper compares Postgres Plus Standard Server and Postgres Plus Advanced Server 8.4 against MySQL 5.5. The comparison is broken down into a number of sections with a short commentary following each section. Read on to learn how the Postgres Plus 8.4 stacks up against MySQL 5.5 on all the above topics and learn which one comes out on top.
sponsored by: EnterpriseDB Corporation 		09-01-2010
How to Lock Down Enterprise iPhone & iPad: An IT Security Handbook   Summary
 Employee-owned iPhone and iPad devices are hitting your corporate network like never before. But if even one of these powerful devices – loaded with sensitive corporate data – is stolen or lost significant financial and reputational loss can occur. This Handbook discusses how to extend an enterprise-grade security framework to these devices.
sponsored by: BoxTone 		09-01-2010
Data Center Efficiency in the Virtual Era: Step 3 - Automate Summary
 This final installment of a three-part series explores how automation builds on the stable, efficient base formed by a standardized, simplified, virtualized infrastructure to create a scalable resource to serve business needs.
sponsored by: Dell, Inc. 		08-31-2010

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